Privacy Policy

Effective Date: 08/01/2025

This Privacy Policy describes how Clearix RCM LLC collects, uses, and discloses information from and about you when you visit our website at clearixrcm.com, interact with us, or use our services.

Information We Collect

We may collect personal information from you in several ways:

Information You Provide to Us:

Contact Information: When you contact us through our website, email, or phone, you may provide us with your name, company name, email address, phone number, and any other information you choose to provide in your message.

Service Information: When you become a client, we collect information necessary to provide our services, which may include practice-specific details, financial information, and Protected Health Information (PHI) as a Business Associate. This is governed by our separate Business Associate Agreement (BAA) and is handled with the highest level of security.

Information We Collect Automatically:

Website Usage Data: When you visit our website, we may automatically collect certain information about your device and your visit, including your IP address, browser type, operating system, pages visited, and the dates and times of your visit. We use cookies and similar tracking technologies for this purpose.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To deliver the medical billing and revenue cycle management services you have contracted us for.

To Respond to Inquiries: To communicate with you and respond to your questions or requests for information.

To Improve Our Website: To analyze website usage trends, troubleshoot technical issues, and enhance the functionality and user experience of our website.

For Marketing and Communication: To send you updates, newsletters, or promotional materials about our services, with your consent where required by law.

For Legal and Compliance: To comply with legal obligations, including HIPAA regulations, and to protect our rights and interests.

How We Protect Your Information

The security of your information is a top priority. We implement reasonable and appropriate physical, technical, and administrative safeguards to protect the information we collect from unauthorized access, use, or disclosure. This includes, but is not limited to:

Using secure servers and encryption.

Limiting access to personal information to authorized personnel only.

Regularly reviewing our security practices.

As a Business Associate, we handle all PHI in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Sharing and Disclosure of Information

We will not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, or IT support. These providers are obligated to protect your information and are not authorized to use it for any other purpose.

For Legal Reasons: We may disclose your information if required to do so by law, court order, or subpoena, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent harm.

Your Choices and Rights

You have certain rights regarding your personal information, including the right to:

Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by following the instructions in the email.

Access, correct, or update your information: You can contact us to request access to or a correction of your personal information.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated 08/01/2025. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Clearix RCM LLC 7901 4th St N#28606 St. Petersburg, FL 33702 Phone: +1(659) 224-0475 Email: info@clearixrcm.com